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Frequently asked questions

Our goal is for every customer to be completely satisfied with their purchase. Since most of our items are custom-made, we don’t typically accept returns—but if something isn’t right, please contact us within 7 days of delivery. We’ll do our best to make it right!

We are unable to accept returns on certain items. These will be carefully marked before purchase.

Our typical processing time is 3–5 business days. After that, shipping usually takes 2–5 business days within the U.S. You’ll get a tracking number as soon as your order ships!

Yes—our tumblers are generally dishwasher safe, and we've personally run them through the dishwasher hundreds of times without any issues. That said, to keep them looking their best for years to come, a little caution never hurts. If you want to be extra careful, hand washing is always a safe bet—especially to preserve the engraving and finish.

Shipping is free on all U.S. orders over $100! For orders under that amount, rates are calculated at checkout based on your location.

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Engraved Morgan Wallen BruMate - Limited

First Home Gift Sign Engraved Custom House Decor House Warming Gift for Relators Hand Drawn House New Home Buyer Grandparents House Gift

Fishing Custom Engraved Fish Stanley 30 Oz. IceFlow Tumbler with Flip Straw Personalized Tumbler Laser Engraved Fisherman cup

Ghost Frost Buddy™ Universal Can Cooler – Engraved Spooky Halloween Design | Fits All Cans & Bottles

Ghost Spooky Season Hydrojug – Custom Engraved Jug (32 & 40 oz)

Halloween Boo Basket Tags wood Halloween tags for baskets pumpkin ornament tag wood spooky decoration fall ornament

Harry Potter Custom Engraved Stanley Wrap Stanley Tumbler 30 oz engraved Limited Gift

He is Risen Jesus Cutout | Christian Wall Art | Handmade Basswood Religious Home Décor

Hello Kitty Nurse Stanley Tumbler Iceflow Custom Engraved Personalized water bottle 30 oz and 20 oz Stanley Iceflow with flip straw engraved

Hello Kitty Stanley Iceflow Custom Engraved 30 oz and 20 oz Stanley Iceflow with flip straw

Hocus Pocus Stanley Engraved 30 oz tumbler Halloween Stanley Custom Engraved gift idea for Disney Fall Season

Hydrojug 40 oz traveler custom engraved tumbler doesn't leak gym tumbler gift idea personalized.

Jason Alden Hydrojug – Custom Engraved Country Jug (32 & 40 oz)

Jesus Cutout | Christian Wall Art | Handmade Basswood Religious Home Décor

Mickey and Minnie Owala Engravings Disney Custom Engraved Water Bottle Love Disney Gift Idea For Mickey Lovers

Mickey Halloween HydroJug™ – Laser Engraved Water Bottle | 32oz & 40oz | Spooky Disney Fall Design

Mickey Mouse Stanley Tumbler Iceflow Custom Engraved Personalized water bottle 30 oz and 20 oz Stanley Iceflow with flip straw engraved

Monster Truck Custom Engraved Stanley 30 Oz. IceFlow Tumbler with Flip Straw Personalized Tumbler Laser Engraved water bottle for kid

Morgan Wallen Hydrojug – Custom Engraved Country Jug (32 & 40 oz)

NEW Morgan Wallen Hydrojug Design – Custom Engraved Country Jug (32 & 40 oz)

New York City Cup Owala Engraved Tumbler Custom engraved gift idea tumbler personalized NYC travel cup

Owala Engravings Custom Engraved